LASH MERCHANDISE: RETURN POLICY
At Forabeli, we are dedicated to providing high-quality lash products to both licensed lash artists and their clients. We stand by the aim of client satisfaction. However, due to the specialized nature of our items, we have implemented a return policy with the following provisions:
TIME FRAME
Returns must be initiated within 14 days of receiving the products.
ELIGIBILITY
Return requests are accepted for the following:
- Defective Products: Items that are deemed defective upon receipt.
- Incorrect Items: Products that are not what was ordered.
- Incomplete Orders: Products that are missing items or accessories included in the original packaging.
Return requests are NOT eligible for the following:
- Requests made after the specified timeframe.
- Products that are NOT defective.
- Products that are received incorrectly but have been used, worn, or washed.
- Return requests due to a change of preference.
- Items that are at or over 30% off discount or purchased from gift cards.
RETURN REQUIREMENTS
- Condition: The item must be in the same condition as received—unworn or unused, with tags, and in its original packaging.
- Missing Items: If the return is due to missing items, video proof of unboxing or a printed invoice with discrepancies must be provided.
RETURN PROCESS
Please review our Return Policy thoroughly, including all conditions for returns (e.g., timeframe, product condition) before submitting a return request.
- Proof of Purchase: A receipt or proof of purchase, such as your Order ID, must be provided upon request of return.
- Proof of Issue: Provide photographic evidence of any defective, damaged, or incorrect products received. Videographic evidence is also encouraged but not required.
- Return Request Assessment: Our customer service team will assess your request and provide instructions for the return process. We will respond within 24 hours on weekdays and within 48 hours on weekends and holidays.
To Initiate Return Request Contact us at:
DISCLAIMER:
We reserve the right to refuse a return if the above requirements are NOT not met or if the product is found to be non-defective.
If you have any other questions or concerns, please reach out to operations@forabeli.com . We are here to help make your lash product experience as smooth as possible.
ADDITIONAL NOTES:
For Lash Merchandise, once an order is placed, it is immediately sent to our production facility to begin the customization process. This means we are unable to cancel, modify, or return any order after it has been submitted.
Please carefully review your order details, including size, color, design, and quantity, before completing your purchase. We want you to be completely satisfied with your order, so double-check that all the information is correct.
Let customers speak for us
Pro Care - Professional Eyelash Extension Glue
Best glue I have used in my 5 years of lashing, also super affordable.
Lash Shampoo For Eyelash Extensions
super good glue
This glue right here, chefs kiss! Changed my life in lashing. 1 sec dry time. Flexible! Fumes are Not strong!! Never had one client in 4 years to react to this glue. The retention is out of the world. I tried all the big brands. This company is doing it right. All of their products are the best I have used. Try them. For a $20 price point. You WILL NOT find a better quality then forabeli for the price you pay. Customer service sealed the deal with me. The best I’ve ever worked with.
This is the best primer on the market today! Sure you may find one similar, you won’t for a $20 price point. What you get with them is quality that is affordable for anyone. Try them. You will not regret it.
I have been lashing for five years now. In the beginning, I struggled with retention. I used all the big brands spent a lot of money on things that did not work. Then I decided to give this company a try in for the last four years. It has changed my business! You will not find better for a price point of $20 for the quality you get. The customer service is next level so easy to deal with. Ordering seamless them, you will not be disappointed!!!! In my pictures that is three week retention🙌🏻
I have been using this glue since I started my lash extension services. Only 10% of customers have complained but 90% of them are happy.
Best lash glue ever !
I’ve been using this shampoo almost my whole lash career, it leaves my fans nice and fluffy & removed all debris and dirts/oils!
I absolutely love this adhesive! My clients get the best retention and they are always telling me they can’t believe their lashes stay on so well and so long! It works great with my temp and humidity as well. I definitely recommend Elite! (Picture is 4.5 weeks!)
This is the first time I order classic lash and not the last. They are black and so soft. I'll buy again for sure. Im just so in love !!
the retention is so so good, my clients can sometimes go 2 and half weeks with no fill! it’s the best
My favourite lash glue but a bit more expensive having to order just glue so wish it was still available on amazon
I’ve been using this primer on every client for years now and it has helped remove those un-seen oils and leave the natural lash prepped for lash extensions.
This is a product I just can’t go without.